Founded by an IIT alumnus and former Amazonian

Reliable AI and data systems for operations teams

Evaluate AI. Build reliable data. Improve operational decisions.

From expert training data and model quality to production-ready infrastructure and analytics, we build systems designed for measurable work.

See how human evaluation improves AI
Explore our work

Three connected capabilities

Start with the problem that matters now.

AI quality, reliable data, and operational decisions belong to one system. We can begin with one focused need and build from there.

01

AI Evaluation and Training Data

Create expert datasets, annotation workflows, quality rubrics, and human-review systems for models, RAG applications, and AI agents.

Training data · Annotation QA · Human feedback · Quality gates
02

Data Infrastructure and Engineering

Turn fragmented operational data into dependable pipelines and governed data layers that teams can monitor, maintain, and use with confidence.

Data pipelines · Quality checks · Infrastructure · Monitoring
03

Forecasting and Operational Analytics

Build forecasting, inventory, supply-chain, and decision systems that help teams understand what is changing and decide what to do next.

Forecasting · Inventory signals · Supply chain · Decision analytics

One connected delivery model

From expert input and operational data to measurable outcomes.

We combine human judgment, data engineering, and analytical discipline to help teams reduce risk, act faster, and make clearer decisions.

Hetanor workflow showing expert data and human review together with operational data flowing through quality and engineering to reliable AI, forecasts, and decisions, creating lower risk, faster action, and clearer decisions.

A clear working rhythm

A clear path from problem to operation.

  1. 01

    Define

    Agree on the workflow, users, risks, inputs, and the measures that will define a useful result.

  2. 02

    Build and measure

    Build the quality system, data foundation, or analytical workflow and test it against realistic conditions.

  3. 03

    Deploy and hand off

    Deliver the working system with monitoring, documentation, ownership, and a practical next-step plan.

A defined way to begin

AI Quality Baseline

A focused engagement for teams that need to understand model, RAG, or agent quality before adding more automation or moving into production.

You bring

A model, RAG system, or agent workflow, representative examples, and the business decision the system needs to support.

We build

A realistic evaluation set, calibrated reviewer rubric, failure taxonomy, and clear acceptance criteria.

You receive

A quality baseline, prioritized fixes, and a decision memo covering what to improve before production.

Typical window

Two to four weeks, adjusted to system access, evaluation scope, and reviewer requirements.

Example deliverable set

What the engagement produces

2–4 weeks
Defined scope Human review Decision-ready output
04

Core outputs

Adapted to the system and risk level
01
Evaluation design

Representative tasks, rubric, quality dimensions, and pass criteria.

02
Review system

Reviewer guidance, calibration method, and agreement checks.

03
Failure map

Recurring issues grouped by retrieval, instruction, content, or safety.

04
Decision memo

Prioritized fixes, acceptance criteria, and the recommended next step.

Example scope only. Final outputs depend on system access and agreed acceptance criteria.

Inside an AI quality engagement

Human expertise where model quality breaks down.

Domain specialists and trained reviewers apply calibrated judgment, resolve disagreement, and trace failure patterns so teams know exactly what to improve.

Hetanor expert evaluation workflow from evaluation set and model response through rubric design, expert annotation, scoring, calibration, adjudication, failure analysis, expert feedback, improved response, and production confidence.

Begin with one clear challenge

Tell us what needs to become more reliable.

Share the AI system, data workflow, forecast, or operational decision you want to improve. We will help define a sensible first step.

Confidential by default. NDA available before sensitive material is shared; client data is never reused without permission.